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Step 1. Choose home delivery and receive your smart band (entry band) at your doorstep
Step 2. On receipt of your smart band, register and activate the band online through the link that will be emailed to your registered email ID.
Step 3. Arrive at the event and walk in without waiting in the queue.
Deliveries will be intimated by 1st week of December.In case of any unavoidable circumstances, like an issue in receiving inventory from the concerned/taxation authority, you will have to pickup your smart bands from BookMyShow Box Office at the Venue on the event day.We shall keep you informed about transaction status through email/SMS.
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In case of Office Address if Courier person is not allowed inside than please note that bands might be delivered at Reception or Mail Room.
Step 1. Choose home delivery and receive your entry band at your doorstep
Step 2. On receipt of your entry band, register and activate the band online through the activation link that will be sent to you along with your band.
Step 3. Arrive at the event and walk in without waiting in the queue.
Deliveries will be intimated by 2 weeks prior to the Event Dates.
In case of any unavoidable circumstances, like an issue in receiving inventory from the concerned/taxation authority, you will have to pickup your entry bands from BookMyShow Box Office at the Venue on the event day.
We will keep you informed about transaction status through email / SMS.
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American rapper, singer, song-writer and record producer RUSS returns to Dubai for his first headline show at the Coca-Cola Arena!
What is the seating plan?
Coca-Cola Arena is a mixed (seated and standing) venue. You will get to choose the seats within the seated sections.
When will I receive the E-ticket?
You will receive an instant confirmation upon booking. For bookings much in advance of the show, you will receive your E-ticket in a separate email closer to the show date, on the same email which you provided at the time of booking. For bookings closer to the show date, you will receive the E-ticket along with the email confirmation.
The E-ticket with the QR Code should be printed and carried to the venue for entry.
Are there provisions for buying food and beverages at the venue?
Yes, there are options for buying food and beverages in the arena.
What are the entry timings and concert timings?
The gates open at 6:00 PM and the main concert starts at 8:00 PM. There may be some opening acts before the main performance. However, these are tentative timings and BookMyShow will not be responsible for any unforeseen delays here.
How do I gain entry to the concert?
Please carry a clear printout of your E-ticket / Email containing the QR Code for entry. Entry will be given upon scanning the QR Code at the gate to validate the ticket. If you are producing the ticket on your mobile device, we advise you to make sure you have downloaded the ticket in advance and saved it, to avoid any network connectivity issues.
Is there parking at the venue?
No, visitor parking will not be available. We advise you to park elsewhere in the CityWalk area, or better still, use public transport.
What are the age restrictions that apply?
Children under 16 years old must be accompanied by an adult ticketholder
Children under 14 will not be allowed in the floor areas / standing areas
Every attendee needs to have a valid ticket
Alcohol will not be served to persons below the legal drinking age of 21. We advise patrons to carry an age proof to the venue.
Where can I reach out for help?
You enquire on our UAE helpline number 042468829 (from within UAE) +971-4-2468829 (from outside UAE) or write to [email protected]
About the Coca Cola Arena:
The Coca-Cola Arena is the first and largest fully air-conditioned, multipurpose indoor Arena in the Middle East and the only Arena to operate year-round in the region.
With a capacity of 17,000, the Coca-Cola Arena has the capability to host major international touring artists, a full range of sporting events, family entertainment, comedy shows, exhibitions and gala dinners because of its highly adaptable design which includes a rolling modular stage, automated drapes and a retractable seating system that creates more intimate spaces for smaller-scale events.
The Coca-Cola Arena is equipped with a state-of-the-art sound system and almost 400 square meters of modular and ribbon LED screens. The roof structure can support 190 metric tonnes of production equipment meaning the biggest and best shows in the world can be easily accommodated. The entire façade of the Coca-Cola Arena is equipped with an LED strip light system that illuminates the surrounding City Walk neighbourhood at night and changes colour depending on the action inside. The Arena also includes 42 corporate suites which raise the bar for corporate entertaining in the region.
Situated within the urban lifestyle destination of City Walk, Coca-Cola Arena is owned by Meraas, a Dubai-based holding company, and managed by ASM Global. ASM Global is the world’s leading venue management and services company.
Please note the new Covid-19 guidelines that need to be adhered to:
All visitors are required to carry and wear face-masks and adhere by stipulated Covid-19 prevention guidelines including social distancing. The venue reserves the right to remove or deny entry to visitors, without compensation, for not wearing face masks within the venue (including inside the show area) or otherwise violating social distancing guidelines.
Seating may be allotted / reallotted as per social distancing guidelines in place at the time of the event. All patrons are required to occupy their seats as guided to by the ushers and not occupy seats / rows that are to be kept vacant between individuals or groups.
Contactless thermal temperature scanners will be used to check body-temperature of all visitors prior to entry. The venue reserves the right to deny entry to any visitor who displays higher than normal temperature, signs of fever or any other Covid-19 / flu-like symptoms, without compensation.
By purchasing this ticket you undertake to abide by the above guidelines for Covid-19 prevention
Your attached E-ticket with QR Code must be downloaded from your email confirmation, and produced at the venue either on your mobile device or as a physical printout, for scanning at the gate. If produced on your mobile device, it is the buyer’s responsibility that the QR Code / Barcode is clearly visible on your device – we advise download in advance to avoid issues due to network connectivity. No duplicate ticket shall be provided at the venue, and entry shall not be granted on the basis of screenshots, SMS messages, printout of confirmation email body etc.
Tickets once sold will not be taken back, exchanged or refunded. No requests for change of seats will also be entertained.
Every attendee needs to have a valid ticket.
Attendees below 16 years’ age need to have a valid ticket and be accompanied by an adult also carrying a valid ticket.
Attendees below 14 years’ age will not be allowed in the floor areas and are advised not to purchase tickets for the Standing areas.
Attendees are requested to arrive at the venue well in advance of the starting time for the concert. Gates open at 6:00 PM.
Entry to the event is subject to validation of the ticket at the gate.
Please carry a printout of your ticket bearing the QR Code / barcode or download the same on your mobile device. If produced on your mobile device, it is the buyer’s responsibility that the QR Code / Barcode is clearly visible on your device – we advise download in advance to avoid issues due to network connectivity.
Please carry an identity proof to the venue (UAE driving license / Emirates ID / Passport)
No outside food and beverages may be carried inside the venue.
Please refrain from carrying any prohibited substances, including but not restricted to drugs, firearms, glass bottles, professional cameras and video cameras, ammunition, weapons, whistles, air horns or other such devices or explosive material to the venue. If banned substances are found on person, the venue reserves the right to evict the bearer from the event without any compensation and also initiate proceedings as required by law.
Backpacks, and I-Pads, tablets, laptops, professional cameras, recording devices, selfie sticks are not permitted at the venue.
Strollers, prams and baby capsules are not allowed at the venue.
Please carry valid identity / age proof at the venue. For overseas travelers, please keep passport and visa handy.
Purchasers will be responsible for making their own arrangements for travel till the venue, and stay if applicable
BookMyShow will not be responsible for any change programme schedule due to unforeseen circumstances.
Alcohol, will not be served to individuals below 21 years of age, irrespective of the category of ticket booked. The bartender may request age proof before serving alcohol. Underage attendees may please be advised accordingly.
Pets are not allowed at the venue.
Coca Cola Arena is a strictly no smoking venue (including E-cigarettes and vaping devices) – patrons may only use the designated smoking area.
In case of event cancellation refunds will be made as per timelines provided by the show promoter