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Step 1. Choose home delivery and receive your smart band (entry band) at your doorstep
Step 2. On receipt of your smart band, register and activate the band online through the link that will be emailed to your registered email ID.
Step 3. Arrive at the event and walk in without waiting in the queue.
Deliveries will be intimated by 1st week of December.In case of any unavoidable circumstances, like an issue in receiving inventory from the concerned/taxation authority, you will have to pickup your smart bands from BookMyShow Box Office at the Venue on the event day.We shall keep you informed about transaction status through email/SMS.
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Please agree to the Terms & Conditions
In case of Office Address if Courier person is not allowed inside than please note that bands might be delivered at Reception or Mail Room.
Step 1. Choose home delivery and receive your entry band at your doorstep
Step 2. On receipt of your entry band, register and activate the band online through the activation link that will be sent to you along with your band.
Step 3. Arrive at the event and walk in without waiting in the queue.
Deliveries will be intimated by 2 weeks prior to the Event Dates.
In case of any unavoidable circumstances, like an issue in receiving inventory from the concerned/taxation authority, you will have to pickup your entry bands from BookMyShow Box Office at the Venue on the event day.
We will keep you informed about transaction status through email / SMS.
Your home delivery details has been updated.
You will receive your NFC band at the registered address on or before 23rd December 2015.
Due to some technical issues your address has not been updated. We request you to please try again.
VIP tickets are inclusive of food and beverages from 7pm till 11pm
The Legendary singing sensation Dido is set to grace the big stage with her first-ever performance in Dubai. One of the biggest names on the English music scene, Dido has to her name over 40 million records sold worldwide and multiple prestigious awards! The British superstar takes on the stage after 15 years since her last tour. This mega comeback tour titled after her new album, 'Still on My Mind' brings Dido to Dubai on Friday 13th December 2019. Expect a great performance of some of Dido's mega-hits like, 'White Flag', 'Life for Rent', 'Thank you' (featured in Eminem's 'Stan') and more, in addition to songs from her new album!
About the Coca Cola Arena:
The Coca-Cola Arena is the first and largest fully air-conditioned, multipurpose indoor Arena in the Middle East and the only Arena to operate year-round in the region.
With a capacity of 17,000, the Coca-Cola Arena has the capability to host major international touring artists, a full range of sporting events, family entertainment, comedy shows, exhibitions and gala dinners because of its highly adaptable design which includes a rolling modular stage, automated drapes and a retractable seating system that creates more intimate spaces for smaller-scale events.
The Coca-Cola Arena is equipped with a state-of-the-art sound system and almost 400 square metres of modular and ribbon LED screens. The roof structure can support 190 metric tonnes of production equipment meaning the biggest and best shows in the world can be easily accommodated. The entire façade of the Coca-Cola Arena is equipped with an LED strip light system that illuminates the surrounding City Walk neighbourhood at night and changes colour depending on the action inside. The Arena also includes 42 corporate suites which raise the bar for corporate entertaining in the region.
Situated within the urban lifestyle destination of City Walk, the Coca-Cola Arena is owned by Meraas and proudly operated by AEG Ogden, part of the Anschutz Entertainment Group (AEG), one of the world’s largest entertainment groups. Managing more than 120 of the world’s premier venues and playing host to the world’s greatest performers, AEG’s absolute priority is to exceed the fans’ expectations.
What is the seating plan?
Coca-Cola Arena is a mixed (seated and standing) venue. Seats will be on free-seating in the seated areas. The floor areas are standing sections where under-14s are not allowed.
When will I receive the E-ticket?
You will receive an instant confirmation upon booking with the E-ticket attached along with the email confirmation.
The E-ticket with the QR Code should be printed and carried to the venue for entry.
Are there provisions for buying food and beverages at the venue?
Yes, there are options for buying food and beverages in the arena.
What are the entry timings and concert timings?
The gates open at 7 PM and the main concert starts at 9 PM. There may be some opening acts before the main performance. However, these are tentative timings and BookMyShow will not be responsible for any unforeseen delays here.
How do I gain entry to the concert?
Please carry a clear printout of your E-ticket containing the QR Code for entry. Entry will be given upon scanning the QR Code at the gate to validate the ticket. If you are producing the ticket on your mobile device, we advise you to make sure you have downloaded the ticket in advance and saved it, to avoid any network connectivity issues.
Is there parking at the venue?
No, visitor parking will not be available. We advise you to park elsewhere in the CityWalk area, or better still, use public transport.
What are the age restrictions that apply?
Children under 14 years old must be accompanied by an adult ticketholder
Children under 14 will not be allowed in the floor areas/standing areas
Alcohol will not be served to persons below the legal drinking age of 21. We advise patrons to carry an age proof to the venue.
Where can I reach out for help?
You enquire on our UAE helpline number 042468829 (from within UAE) +971-4-2468829 (from outside UAE) or write to [email protected]
Tickets once sold will not be taken back, exchanged or refunded. No requests for change of seats will also be entertained.
Attendees below 14 years’ age need to have a valid ticket and be accompanied by an adult also carrying a valid ticket.
Attendees below 14 years’ age will not be allowed in the floor areas and are advised not to purchase tickets for the Standing areas.
Attendees are requested to arrive at the venue well in advance of the starting time for the concert. Gates open at 7 PM.
Entry to the event is subject to validation of the ticket at the gate.
Please carry a printout of your ticket bearing the QR Code/barcode or download the same on your mobile device. If produced on your mobile device, it is the buyer’s responsibility that the QR Code / Barcode is clearly visible on your device – we advise download in advance to avoid issues due to network connectivity.
Please carry an identity proof to the venue (UAE driving license / Emirates ID / Passport)
No outside food and beverages may be carried inside the venue.
Please refrain from carrying any prohibited substances, including but not restricted to drugs, firearms, glass bottles, professional cameras, and video cameras, ammunition, weapons, whistles, air horns or other such devices or explosive material to the venue. If banned substances are found on a person, the venue reserves the right to evict the bearer from the event without any compensation and also initiate proceedings as required by law.
Backpacks and I-Pads, tablets, laptops, professional cameras, recording devices, selfie sticks are not permitted at the venue.
Strollers, prams and baby capsules are not allowed at the venue.
Please carry valid identity/age proof at the venue. For overseas travelers, please keep the passport and visa handy.
Purchasers will be responsible for making their own arrangements for travel till the venue and stay if applicable
BookMyShow will not be responsible for any change programme schedule due to unforeseen circumstances.
Alcohol, will not be served to individuals below 21 years of age, irrespective of the category of ticket booked. The bartender may request age proof before serving alcohol. Underage attendees may please be advised accordingly.
Pets are not allowed at the venue.
Coca Cola Arena is a strictly no smoking venue (including E-cigarettes and vaping devices) – patrons may only use the designated smoking area.