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Step 1. Choose home delivery and receive your smart band (entry band) at your doorstep
Step 2. On receipt of your smart band, register and activate the band online through the link that will be emailed to your registered email ID.
Step 3. Arrive at the event and walk in without waiting in the queue.
Deliveries will be intimated by 1st week of December.In case of any unavoidable circumstances, like an issue in receiving inventory from the concerned/taxation authority, you will have to pickup your smart bands from BookMyShow Box Office at the Venue on the event day.We shall keep you informed about transaction status through email/SMS.
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Pickup at Box Office
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Please agree to the Terms & Conditions
In case of Office Address if Courier person is not allowed inside than please note that bands might be delivered at Reception or Mail Room.
Step 1. Choose home delivery and receive your entry band at your doorstep
Step 2. On receipt of your entry band, register and activate the band online through the activation link that will be sent to you along with your band.
Step 3. Arrive at the event and walk in without waiting in the queue.
Deliveries will be intimated by 2 weeks prior to the Event Dates.
In case of any unavoidable circumstances, like an issue in receiving inventory from the concerned/taxation authority, you will have to pickup your entry bands from BookMyShow Box Office at the Venue on the event day.
We will keep you informed about transaction status through email / SMS.
Your home delivery details has been updated.
You will receive your NFC band at the registered address on or before 23rd December 2015.
Due to some technical issues your address has not been updated. We request you to please try again.
The Christmas Show is a mixture of festive family favourite songs and sketches – all based around the theme of Christmas… so Santa Baby, lay a sable under the tree for me as I’m Dreaming of a White Christmas and All I Want for Christmas Is You! We hope you get the idea!
Colourful costumes, spectacular scenery and special effects.....and yes, IT WILL SNOW!
Combined with the stunning festive setting of Fairmont The Palm, this will make a very special day out for all the family.
Wearing a face mask is mandatory at all times in all public areas, including inside the theatre. You will be asked to leave if you are not wearing your face mask correctly with no refunds provided.
All guests will be required to have a temperature checks on arrival at the venue. Failure to comply will result in refusal of entry with no refunds provided. If a guest records a temperature above normal, he/she will be required to enter the isolation area where a second check will be carried out after 10 minutes. Should they fail this check again, entry will be refused with no refunds provided.
Queuing systems will be in line with social distancing regulations and in place throughout the venue.
Seats allocated at time of booking are non-exchangeable and non-refundable.
Security checks will apply at all entrances.
Please do not attend if you have any Covid-19 symptoms.
By purchasing this ticket, you agree to abide by the above guidelines for COVID-19 prevention.
What is the seating plan?
You will receive your tickets with specific seat numbers as chosen by you at the time of booking. No change in seats will be permitted at a later date and all tickets are non-refundable once purchased.
When will I receive the E-ticket?
You will receive an instant confirmation upon booking with the E-ticket(s) attached.
The attached E-ticket with the QR Code should be downloaded or printed and carried to the venue for entry.
Are there provisions for buying food and beverages at the venue?
There are provisions for buying food and beverages at the venue, however, food and drinks cannot be carried inside the auditorium
What are the entry timings and concert timings?
Doors will open 30 minutes prior to the event. Please be present in time to avoid delays in entry. BookMyShow will not be responsible for any unforeseen delays here.
How do I gain entry to the event?
Please carry a clear printout of your E-ticket containing the QR Code for entry. Entry will be given upon scanning the QR Code at the gate to validate the ticket. If you are producing the ticket on your mobile device, we advise you to make sure you have downloaded the ticket in advance and saved it, to avoid any network connectivity issues.
Is there parking at the venue?
Free parking is available on a first-come-first basis
For seated categories, is it a free seated event?
No. Seated category ticket holders will get specific seat numbers and will have to occupy only those seats that are assigned to you. Seating is as per Covid-19 restrictions and groups are seated together.
What are the age restrictions that apply?
There are no age restrictions. Children below 3 years can enter for free when accompanied by a ticket-holding adult. However, there will be no extra seats provided and need to be adjusted in the seat purchased by the accompanying adult / carried on the lap of the accompanying adult.
Alcohol will not be served to persons below the legal drinking age of 21. We advise patrons to carry an age proof to the venue.
Where can I reach out for help?
You enquire on our UAE helpline number 042468829 (from within UAE) +971-4-2468829 (from outside UAE) or write to [email protected]
The views expressed by the individual artists and performers ("Artist(s)"), either in course of their performance, or on their social media channels, or any third party channels and platforms, online or offline or otherwise (collectively, "Channels"), are solely their own and neither do they represent those of BookMyShow nor are they endorsed in any manner by BookMyShow, its associates and affiliates.
Artists at all times remain fully and solely liable and responsible for their actions, expressions and/or views. BookMyShow will not be responsible for their actions, expressions and/or views, and any claims, damages, outrage arising due to the comments, pictures or videos posted by the Artists on the Channels.
Additionally, BookMyShow shall not be held liable or responsible for any violation of intellectual property rights that may arise out of any Artist performance.
By registering yourself on BookMyShow, you hereby expressly agree to the above terms.
Age Limit: Open to all
Alcohol will not be served to patrons below the legal drinking age of 21.
By purchasing tickets from this site, customers agree to the organizer’s terms and conditions.
The event ticket must be produced to gain entry into an event. In case any add-ons are purchased, please share both the attached E-ticket as well as the email confirmation. The same can be produced either on your phone or as printed copies.
Tickets may be invalidated if any part of it is removed, altered, or defaced
The ticket is only valid for the specific date, time and event shown
Availability of tickets and categories is not guaranteed
All ticket holders must validate their ticket at the venue entrance gates
All tickets are for personal use only and non-transferable. Reselling, or any business or commercial use, is prohibited under any circumstance
All tickets are non-refundable and non-exchangeable. The customer has the right for a refund in case of event cancellation within a 72 hrs. period only. In case of postponing the event, the ticket holder will have the choice to either use the ticket on the new date or get a refund of the paid amount
Lost, stolen, or destroyed tickets cannot be replaced
The venue reserves the right to add, withdraw, reschedule, or substitute artists and/or vary advertised programmes, prices, seating arrangements and audience capacity without prior notice
Where concessions are applicable, valid proof of identity and concession entitlement must be provided for collection of tickets at the event
Smoking is strictly prohibited in the venue
The use of photography, audio and video equipment is strictly prohibited
Mobile phones must be switched off at all times during the performance
Latecomers will be granted entry at the discretion of the duty manager
Children under three years of age will not be admitted to the theatre unless a lower age limit is specified
The venue is not responsible for loss of personal items
The venue reserves the right to deny you entry to the event/venue
The venue reserves the right without refund or compensation to refuse admission/evict any person(s) whose conduct is disorderly or inappropriate or who poses a threat to security, or to the enjoyment of the event by others
The ticket holder agrees to submit to any search for any prohibited items including but not limited to weapons, controlled, dangerous and illegal substances and recording devices
The ticket holder voluntarily assumes all risk and danger incidental to the event whether occurring prior to, during or subsequent to the actual event, including any death, personal injury, loss, damage or liability
Facilities are provided for physically challenged guests
Strollers, prams and baby seats are not allowed inside the Theatre