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Step 1. Choose home delivery and receive your smart band (entry band) at your doorstep
Step 2. On receipt of your smart band, register and activate the band online through the link that will be emailed to your registered email ID.
Step 3. Arrive at the event and walk in without waiting in the queue.
Deliveries will be intimated by 1st week of December.In case of any unavoidable circumstances, like an issue in receiving inventory from the concerned/taxation authority, you will have to pickup your smart bands from BookMyShow Box Office at the Venue on the event day.We shall keep you informed about transaction status through email/SMS.
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In case of Office Address if Courier person is not allowed inside than please note that bands might be delivered at Reception or Mail Room.
Step 1. Choose home delivery and receive your entry band at your doorstep
Step 2. On receipt of your entry band, register and activate the band online through the activation link that will be sent to you along with your band.
Step 3. Arrive at the event and walk in without waiting in the queue.
Deliveries will be intimated by 2 weeks prior to the Event Dates.
In case of any unavoidable circumstances, like an issue in receiving inventory from the concerned/taxation authority, you will have to pickup your entry bands from BookMyShow Box Office at the Venue on the event day.
We will keep you informed about transaction status through email / SMS.
Your home delivery details has been updated.
You will receive your NFC band at the registered address on or before 23rd December 2015.
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The Panto team brings you the age old story of Pinocchio - adapted from the original book by Carl Collodi in 1883 about the mischievous adventures of an animated marionette - one of the most famous Italian books of all time.
This is a moral tale of good triumphing over evil – when the gentle woodcarver Geppetto creates a marionette, Pinocchio, to be his substitute son, a benevolent fairy brings the toy to life. However, the puppet is not a human boy and must earn the right to be ‘real' by proving he is brave, truthful and unselfish.
Join us as we follow Pinocchio on this journey - encountering a wily fox, a cunning cat, a naughty boy and the Ring Master of the Fairground. The story culminates in Pinocchio trying to save Geppetto who has been shipwrecked and swallowed by a whale - but will he be allowed to become a ‘real’ boy?
This is a fun filled musical adaption portrayed in a colourful setting.
This production will appeal to children of all ages!
What is the seating plan?
When will I receive the E-ticket?
You will receive an instant E-ticket upon booking the event.
The E-ticket with the QR Code should be printed and carried to the venue for entry.
Are there provisions for buying food and beverages at the venue?
Yes, snacks and non-alcoholic beverages will be available on site
What are the entry timings and concert timings?
BookMyShow will not be responsible for any unforeseen delays here.
How do I gain entry to the show?
Please carry a clear printout of your E-ticket / Email containing the QR Code for entry. Entry will be given upon scanning the QR Code at the gate to validate the ticket. If you are producing the ticket on your mobile device, we advise you to make sure you have downloaded the ticket in advance and saved it, to avoid any network connectivity issues.
Is there parking at the venue?
For seated categories, is it a free seated event?
What are the age restrictions that apply?
Age policy: all ages allowed. 3+ years require a ticket.
Kids below 3 years enter free (to be adjusted on the parent / guardian’s lap without extra seat). All attendees below 14 to be accompanied by adult ticket holder 21+.
Alcohol will not be served to persons below the legal drinking age of 21. We advise patrons to carry an age proof to the venue.
Where can I reach out for help?
You enquire on our UAE helpline number 042468829 (from within UAE) +971-4-2468829 (from outside UAE) or write to [email protected]
Age policy: all ages allowed. 3+ years require a ticket. Kids below 3 years enter free (to be adjusted on the parent / guardian’s lap without extra seat). All attendees below 14 to be accompanied by adult ticket holder 21+.
All visitors are required to carry and wear face-masks and adhere by stipulated Covid-19 prevention guidelines including social distancing. The venue reserves the right to remove or deny entry to visitors, without compensation, for not wearing face masks within the venue (including inside the show area) or otherwise violating social distancing guidelines.
Seating will be allotted as per social distancing guidelines. All patrons are required to occupy their respective seats and not occupy seats / rows that are to be kept vacant between individuals or groups.
Contactless thermal temperature scanners will be used to check body-temperature of all visitors prior to entry. The venue reserves the right to deny entry to any visitor who displays higher than normal temperature, signs of fever or any other Covid-19 / flu-like symptoms, without compensation.
By purchasing this ticket, you undertake to abide by the above guidelines for Covid-19 prevention
Tickets once sold will not be taken back, exchanged or refunded. No requests for change of seats will also be entertained.
Attendees are requested to arrive at the venue well in advance of the starting time for the concert. Gates open at 10:30 AM for the 11AM show and 2:30 PM for the 3 PM show .
Entry to the event is subject to validation of the ticket at the gate.
Please carry a printout of your ticket bearing the QR Code / barcode or download the same on your mobile device. If produced on your mobile device, it is the buyer’s responsibility that the QR Code / Barcode is clearly visible on your device – we advise download in advance to avoid issues due to network connectivity.
Please carry an identity proof to the venue (UAE driving license / Emirates ID / Passport)
No outside food and beverages may be carried inside the venue.
Please refrain from carrying any prohibited substances, including but not restricted to drugs, firearms, glass bottles, professional cameras and video cameras, ammunition, weapons, whistles, air horns or other such devices or explosive material to the venue. If banned substances are found on person, the venue reserves the right to evict the bearer from the event without any compensation and also initiate proceedings as required by law.
Backpacks, and I-Pads, tablets, laptops, professional cameras, recording devices, selfie sticks are not permitted at the venue.
Strollers, prams and baby capsules are not allowed at the venue.
Please carry valid identity / age proof at the venue. For overseas travelers, please keep passport and visa handy.
Purchasers will be responsible for making their own arrangements for travel till the venue, and stay if applicable
BookMyShow will not be responsible for any change programme schedule due to unforeseen circumstances.
Alcohol, will not be served to individuals below 21 years of age, irrespective of the category of ticket booked. The bartender may request age proof before serving alcohol. Underage attendees may please be advised accordingly.
Pets are not allowed at the venue.
This is a strictly no smoking venue (including E-cigarettes and vaping devices) – patrons may only use the designated smoking area.
Online ticket resale is prohibited. If the ticket is bought from a reseller such as Online Ticket Shop, Viagogo or Dubizzle or other resellers, it is considered invalid, and entry to the event will be declined. It is the responsibility of the customer to be of the correct age required to enter the event. It is the customer's responsibility to abide by the dress code set by the Event Organizer if any. If the customer is denied entry by the Event Organizer for any reason BookMyShow is not liable to refund the tickets. It is the responsibility of the customer to attend the event at the correct time. Non-attended events will not be refunded by BookMyShow