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Step 1. Choose home delivery and receive your smart band (entry band) at your doorstep
Step 2. On receipt of your smart band, register and activate the band online through the link that will be emailed to your registered email ID.
Step 3. Arrive at the event and walk in without waiting in the queue.
Deliveries will be intimated by 1st week of December.In case of any unavoidable circumstances, like an issue in receiving inventory from the concerned/taxation authority, you will have to pickup your smart bands from BookMyShow Box Office at the Venue on the event day.We shall keep you informed about transaction status through email/SMS.
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In case of Office Address if Courier person is not allowed inside than please note that bands might be delivered at Reception or Mail Room.
Step 1. Choose home delivery and receive your entry band at your doorstep
Step 2. On receipt of your entry band, register and activate the band online through the activation link that will be sent to you along with your band.
Step 3. Arrive at the event and walk in without waiting in the queue.
Deliveries will be intimated by 2 weeks prior to the Event Dates.
In case of any unavoidable circumstances, like an issue in receiving inventory from the concerned/taxation authority, you will have to pickup your entry bands from BookMyShow Box Office at the Venue on the event day.
We will keep you informed about transaction status through email / SMS.
Your home delivery details has been updated.
You will receive your NFC band at the registered address on or before 23rd December 2015.
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Westlife, the leading pop vocal group, have announced their comeback tour in 2019. They will be singing a selection of their hits from the last twenty years. They return to Dubai after 8 years.
The 20 Tour (pronounced "Twenty Tour") is the thirteenth concert tour by Irish pop vocal group, Westlife. It is set to begin on 22 May 2019 in Belfast, Northern Ireland and conclude on 31 August 2019 at Borobudur Temple in Indonesia, consisting of 33 shows in Europe and 11 shows in Asia.
The tour has seen overwhelming reception all over the world, with several shows across many cities being sold out within minutes of opening, and months in advance.
About the Coca-Cola Arena
The Coca-Cola Arena is the first and largest fully air-conditioned, multipurpose indoor Arena in the Middle East and the only Arena to operate year-round in the region.
With a capacity of 17,000, the Coca-Cola Arena has the capability to host major international touring artists, a full range of sporting events, family entertainment, comedy shows, exhibitions and gala dinners because of its highly adaptable design which includes a rolling modular stage, automated drapes and a retractable seating system that creates more intimate spaces for smaller-scale events.
The Coca-Cola Arena is equipped with a state-of-the-art sound system and almost 400 square metres of modular and ribbon LED screens. The roof structure can support 190 metric tonnes of production equipment meaning the biggest and best shows in the world can be easily accommodated. The entire façade of the Coca-Cola Arena is equipped with an LED strip light system that illuminates the surrounding City Walk neighbourhood at night and changes colour depending on the action inside. The Arena also includes 42 corporate suites which raise the bar for corporate entertaining in the region.
Situated within the urban lifestyle destination of City Walk, the Coca-Cola Arena is owned by Meraas and proudly operated by AEG Ogden, part of the Anschutz Entertainment Group (AEG), one of the world’s largest entertainment groups. Managing more than 120 of the world’s premier venues and playing host to the world’s greatest performers, AEG’s absolute priority is to exceed the fans’ expectations.
What is the seating plan?
The concert venue is a mix of seated and standing. Please check the ticket category before purchasing.
Are there provisions for buying food and beverages at the venue?
Yes, there are options for buying food and beverages in the arena.
What are the entry timings and concert timings?
The gates open at 6:00 PM and the main performance starts at 8:45 PM. There may be some opening acts before the main performance by Westlife. However, these are tentative timings and BookMyShow will not be responsible for any unforeseen delays here.
How do I gain entry to the concert?
Please carry a clear printout of your E-ticket / Email containing the QR Code for entry. Entry will be given upon scanning the QR Code at the gate to validate the ticket. If you are producing the ticket on your mobile device, we advise you to make sure you have downloaded the ticket in advance and saved it, to avoid any network connectivity issues.
Is there parking at the venue?
No, visitor parking will not be available. We advise you to park elsewhere in the CityWalk area, or better still, use public transport.
For seated categories, is it a free seated event?
No. Seated category ticket holders will get specific seat numbers, and will have to occupy only those seats that are assigned to you.
What are the age restrictions that apply?
For entry to concert, minimum 8 years’ age. Please note that every attendee needs to have a valid ticket and there are no child tickets. Persons below 14 years’ age will need to be accompanied by an adult carrying a valid ticket.
Children under (Fourteen) Cannot enter the Standing Floor Area (Golden Circle & Regular Standing)
Alcohol will not be served to persons below the legal drinking age of 21. We advise patrons to carry an age proof to the venue.
Where can I reach out for help?
You enquire on our UAE helpline number 042468829 (from within UAE) +971-4-2468829 (from outside UAE) or write to [email protected]
Tickets once sold will not be taken back, exchanged or refunded. No requests for change of seats will also be entertained.
Attendees are requested to arrive at the venue well in advance of the starting time for the concert. Gates open at 6 PM.
Entry to the event is subject to validation of the ticket at the gate.
Please carry a printout of your ticket bearing the QR Code/barcode or download the same on your mobile device. If produced on your mobile device, it is the buyer’s responsibility that the QR Code / Barcode is clearly visible on your device – we advise download in advance to avoid issues due to network connectivity.
Please carry an identity proof to the venue (UAE driving license / Emirates ID / Passport)
The minimum age for entry is 8 years. Attendees below 14 years’ age need to have a valid ticket and be accompanied by an adult also carrying a valid ticket.
No outside food and beverages may be carried inside the venue.
Please refrain from carrying any prohibited substances, including but not restricted to drugs, firearms, glass bottles, professional cameras, and video cameras, ammunition, weapons, whistles, air horns or other such devices or explosive material to the venue. If banned substances are found on a person, the venue reserves the right to evict the bearer from the event without any compensation and also initiate proceedings as required by law.
Backpacks and I-Pads, tablets, laptops, professional cameras, recording devices, selfie sticks are not permitted at the venue.
Strollers, prams and baby capsules are not allowed at the venue.
Please carry valid identity/age proof at the venue. For overseas travelers, please keep the passport and visa handy.
Purchasers will be responsible for making their own arrangements for travel till the venue and stay if applicable
BookMyShow will not be responsible for any change programme schedule due to unforeseen circumstances.
Alcohol will not be served to individuals below 21 years of age, irrespective of the category of ticket booked. The bartender may request age proof before serving alcohol. Underage attendees may please be advised accordingly.
Pets are not allowed at the venue.
Coca Cola Arena is a strictly no smoking venue (including E-cigarettes and vaping devices) – patrons may only use the designated smoking area.