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Step 1. Choose home delivery and receive your smart band (entry band) at your doorstep
Step 2. On receipt of your smart band, register and activate the band online through the link that will be emailed to your registered email ID.
Step 3. Arrive at the event and walk in without waiting in the queue.
Deliveries will be intimated by 1st week of December.In case of any unavoidable circumstances, like an issue in receiving inventory from the concerned/taxation authority, you will have to pickup your smart bands from BookMyShow Box Office at the Venue on the event day.We shall keep you informed about transaction status through email/SMS.
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Please agree to the Terms & Conditions
In case of Office Address if Courier person is not allowed inside than please note that bands might be delivered at Reception or Mail Room.
Step 1. Choose home delivery and receive your entry band at your doorstep
Step 2. On receipt of your entry band, register and activate the band online through the activation link that will be sent to you along with your band.
Step 3. Arrive at the event and walk in without waiting in the queue.
Deliveries will be intimated by 2 weeks prior to the Event Dates.
In case of any unavoidable circumstances, like an issue in receiving inventory from the concerned/taxation authority, you will have to pickup your entry bands from BookMyShow Box Office at the Venue on the event day.
We will keep you informed about transaction status through email / SMS.
Your home delivery details has been updated.
You will receive your NFC band at the registered address on or before 23rd December 2015.
Due to some technical issues your address has not been updated. We request you to please try again.
K-Pop mania continues as KBS’s Music Bank live show comes to Coca-Cola Arena on Saturday March 21st.
Artists set to perform include Twice, Seventeen, Monsta X, Jus2 as well Exo’s Baekhyun as the Music Bank world tour adds Dubai to its long list of stunning city stops.
What is the seating plan?
Seats within the chosen section will be allocated automatically on best-available basis. No requests for exchange or refund of seats will be entertained.
When will I receive the E-ticket?
You will receive an instant confirmation upon booking. For bookings much in advance of the show, you will receive your E-ticket in a separate email closer to the show date, on the same email which you provided at the time of booking. For bookings closer to the show date, you will receive the E-ticket along with the email confirmation.
The E-ticket with the QR Code should be printed and carried to the venue for entry. Please note:
Are there provisions for buying food and beverages at the venue?
Yes, there are options for buying food and beverages in the arena.
What are the entry timings and concert timings?
Gates open by 3PM and the concerts starts at 5PM
How do I gain entry to the concert?
Please carry a clear printout of your E-ticket / Email containing the QR Code for entry. Entry will be given upon scanning the QR Code at the gate to validate the ticket. If you are producing the ticket on your mobile device, we advise you to make sure you have downloaded the ticket in advance and saved it, to avoid any network connectivity issues.
Is there parking at the venue?
No, visitor parking will not be available. We advise you to park elsewhere in the CityWalk area, or better still, use public transport.
What are the age restrictions that apply?
Children under 14 years old must be accompanied by an adult ticketholder
Alcohol will not be served to persons below the legal drinking age of 21. We advise patrons to carry an age proof to the venue.
Where can I reach out for help?
You enquire on our UAE helpline number 042468829 (from within UAE) +971-4-2468829 (from outside UAE) or write to [email protected]
Tickets once sold will not be taken back, exchanged or refunded. No requests for change of seats will also be entertained.
Prices can vary across the sales period and across categories due to various reasons including promotions and flash sales. No requests for refund will be entertained owing to such price drops
Every attendees including kids need to have a valid ticket. Children under 14 years old must be accompanied by an adult ticketholder
Attendees below 14 years’ age will not be allowed in the floor areas and are advised not to purchase tickets for the Standing areas.
Attendees are requested to arrive at the venue well in advance of the starting time for the concert.
Entry to the event is subject to validation of the ticket at the gate.
Please carry a printout of your ticket bearing the QR Code/barcode or download the same on your mobile device. If produced on your mobile device, it is the buyer’s responsibility that the QR Code / Barcode is clearly visible on your device – we advise download in advance to avoid issues due to network connectivity.
Please carry an identity proof to the venue (UAE driving license / Emirates ID / Passport)
No outside food and beverages may be carried inside the venue.
Please refrain from carrying any prohibited substances, including but not restricted to drugs, firearms, glass bottles, professional cameras and video cameras, ammunition, weapons, whistles, air horns or other such devices or explosive material to the venue. If banned substances are found on person, the venue reserves the right to evict the bearer from the event without any compensation and also initiate proceedings as required by law.
Backpacks, and I-Pads, tablets, laptops, professional cameras, recording devices, selfie sticks are not permitted at the venue.
Strollers, prams and baby capsules are not allowed at the venue.
Please carry valid identity / age proof at the venue. For overseas travelers, please keep passport and visa handy.
Purchasers will be responsible for making their own arrangements for travel till the venue, and stay if applicable
BookMyShow will not be responsible for any change programme schedule due to unforeseen circumstances.
Alcohol, will not be served to individuals below 21 years of age, irrespective of the category of ticket booked. The bartender may request age proof before serving alcohol. Underage attendees may please be advised accordingly.
Pets are not allowed at the venue.
Coca Cola Arena is a strictly no smoking venue (including E-cigarettes and vaping devices) – patrons may only use the designated smoking area.