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Step 1. Choose home delivery and receive your smart band (entry band) at your doorstep
Step 2. On receipt of your smart band, register and activate the band online through the link that will be emailed to your registered email ID.
Step 3. Arrive at the event and walk in without waiting in the queue.
Deliveries will be intimated by 1st week of December.In case of any unavoidable circumstances, like an issue in receiving inventory from the concerned/taxation authority, you will have to pickup your smart bands from BookMyShow Box Office at the Venue on the event day.We shall keep you informed about transaction status through email/SMS.
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In case of Office Address if Courier person is not allowed inside than please note that bands might be delivered at Reception or Mail Room.
Step 1. Choose home delivery and receive your entry band at your doorstep
Step 2. On receipt of your entry band, register and activate the band online through the activation link that will be sent to you along with your band.
Step 3. Arrive at the event and walk in without waiting in the queue.
Deliveries will be intimated by 2 weeks prior to the Event Dates.
In case of any unavoidable circumstances, like an issue in receiving inventory from the concerned/taxation authority, you will have to pickup your entry bands from BookMyShow Box Office at the Venue on the event day.
We will keep you informed about transaction status through email / SMS.
Your home delivery details has been updated.
You will receive your NFC band at the registered address on or before 23rd December 2015.
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One of India’s leading singer-songwriter, Prateek Kuhad will perform in UAE for the very first time at The Rotunda at Caesars Palace Bluewaters Dubai. The singer with an angelic voice along with his band, will deliver a captivating show on January 24th.
For more information, check out Live Nation Middle East on www.livenation.me or @livenationme on Facebook, Instagram and Twitter.
What is the seating plan?
This is a standing event
When will I receive the E-ticket?
You will receive an instant confirmation upon booking, with the E-ticket attached along with the email confirmation.
The E-ticket with the QR Code should be downloaded, printed and carried to the venue for entry.
Are there provisions for buying food and beverages at the venue?
Yes, there are options for buying food and beverages in the venue.
What are the entry timings and concert timings?
The gates open at 7:30 PM and show starts at 8:30 PM . However, these are tentative timings and BookMyShow will not be responsible for any unforeseen delays here.
How do I gain entry to the concert?
Please carry a clear printout of your E-ticket / Email containing the QR Code for entry. Entry will be given upon scanning the QR Code at the gate to validate the ticket. If you are producing the ticket on your mobile device, we advise you to make sure you have downloaded the ticket in advance and saved it, to avoid any network connectivity issues.
Is there parking at the venue?
No, parking will not be available – patrons are advised to use public transport to reach the venue.
For seated categories, is it a free seated event?
This is a standing show – no seat numbers apply.
What are the age restrictions that apply?
Every attendee of 3 years and above needs to have a valid ticket.
Persons below 14 years’ age will need to be accompanied by an adult carrying a valid ticket.
Alcohol will not be served to persons below the legal drinking age of 21. We advise patrons to carry an age proof to the venue.
Where can I reach out for help?
You enquire on our UAE helpline number 042468829 (from within UAE) +971-4-2468829 (from outside UAE) or write to [email protected]
Tickets once sold will not be taken back, exchanged or refunded. No requests for change of seats will also be entertained.
Attendees 3 years and above will need tickets. Age proof is required for the same
Attendees are requested to arrive at the venue well in advance of the starting time for the concert. Gates open at 7:30 PM.
Entry to the event is subject to validation of the ticket at the gate.
Please carry a printout of your ticket bearing the QR Code / barcode or download the same on your mobile device. If produced on your mobile device, it is the buyer’s responsibility that the QR Code / Barcode is clearly visible on your device – we advise download in advance to avoid issues due to network connectivity.
Please carry an identity proof to the venue (UAE driving license / Emirates ID / Passport)
No outside food and beverages may be carried inside the venue.
Please refrain from carrying any prohibited substances, including but not restricted to drugs, firearms, glass bottles, professional cameras and video cameras, ammunition, weapons, whistles, air horns or other such devices or explosive material to the venue. If banned substances are found on person, the venue reserves the right to evict the bearer from the event without any compensation and also initiate proceedings as required by law.
Backpacks, and I-Pads, tablets, laptops, professional cameras, recording devices, selfie sticks are not permitted at the venue.
Strollers, prams and baby capsules are not allowed at the venue.
Please carry valid identity / age proof at the venue. For overseas travelers, please keep passport and visa handy.
Purchasers will be responsible for making their own arrangements for travel till the venue, and stay if applicable
BookMyShow will not be responsible for any change programme schedule due to unforeseen circumstances.
Alcohol, will not be served to individuals below 21 years of age, irrespective of the category of ticket booked. The bartender may request age proof before serving alcohol. Underage attendees may please be advised accordingly.
Pets are not allowed at the venue.
The Rotunda is a strictly no smoking venue (including E-cigarettes and vaping devices) – patrons may only use the designated smoking area.