What is the seating plan?
The event is a Fully seated event. Seats will be automatically allotted on best-available basis.
When will I receive the E-ticket?
You will receive an instant confirmation upon booking with the E-ticket(s) attached as PDF documents.
The E-ticket(s) with the QR Code should be downloaded to your mobile device for entry at the venue. Alternately you may print the tickets too.
No screenshots, emails or other documents will be allowed for entry to the concert. Customers not carrying the E-ticket bearing the QR Code will be denied entry to the concert. No printouts / E-tickets shall be provided at the venue for customers who fail to produce their tickets.
Are there provisions for buying food and beverages at the venue?
F&B concessions and alcohol bars will be operational on all venue levels (event lobby, mezzanine bars, main and upper concourses)
Order to seat will also be available for those who wish food and soft drink delivery to their seated location.
What are the entry timings and concert timings?
The gates open 90 minutes prior to the show. There may be some opening acts before the main performance. However, these are tentative timings and BookMyShow will not be responsible for any unforeseen delays here. Please arrive at least 60 minutes in advance to allow for ingress through the queues after Covid-19 checks
• Doors open: 18:00
• Event start: 19:30
• Event end: 23:30
How do I gain entry to the concert?
Please download your E-ticket containing the QR Code for entry to your mobile device. Entry will be given upon scanning the QR Code at the gate to validate the ticket. We advise you to make sure you have downloaded the ticket in advance and saved it, to avoid any network connectivity issues. Please also bring your identity proof (Passport / Emirates ID) and vaccination and PCR test proofs to the venue.
Is there parking at the venue?
Yes, parking is available in and around the venue subject to availability on a first-come basis. We advise you to consider using public transport options if possible.
For seated categories, is it a free seated event?
This is a seated concert with allocated seating (seat number, row and category) on best-available basis. Seat numbers cannot be modified or changed, nor will a transaction once completed, be refunded.
What are the age restrictions that apply?
There are no age restrictions, all attendees require a ticket excluding those under 2years who will sit on parent or guardian lap.
Alcohol will not be served to persons below the legal drinking age of 21. We advise patrons to carry an age proof to the venue.
Where can I reach out for help?
You enquire on our UAE helpline number 042468829 (from within UAE) +971-4-2468829 (from outside UAE) or write to [email protected]